Terms of Service

1.Introduction

Welcome to Homyoxyz (“we,” “us,” or “our”). We provide oxygen concentrators and related medical devices through our website. By using our website or purchasing our products, you agree to these Terms of Service (“Terms”). Please read them carefully.

 

2. Important Medical Notice

PLEASE READ: Our oxygen concentrators are medical devices. While we provide product information and support:

– We do not provide medical advice

– Our products are not a substitute for professional medical care

– Consult your healthcare provider before purchasing or using our products

– In case of medical emergency, contact emergency services immediately

 

3. Service Availability

– We sell products only within the contiguous United States and Canada

– We do not ship to Hawaii, Alaska, or international locations

– All prices are in USD for U.S. customers and CAD for Canadian customers

 

 4. Account & Ordering Requirements

To place an order, you must:

– Be at least 18 years old

– Provide valid contact information

– Create or log into a personal account

– Provide accurate billing and shipping information

 

 5. Pricing & Payment

5.1 Pricing

– All prices are listed in the applicable currency (USD/CAD)

– Prices include applicable taxes and fees

– Shipping costs are calculated at checkout

– Prices may change without notice

 

5.2 Payment Methods

– We accept major credit cards

– Payment is processed securely

– Your card will be charged when we ship your order

 

6. Shipping & Delivery

– Delivery times are estimates only

– We’ll notify you by email when your order ships

– Risk of loss transfers to you upon delivery

– Standard delivery is within 30 days of order confirmation

 

7. Safety & Product Use

You agree to:

– Use products only as intended

– Follow all product instructions and safety guidelines

– Maintain the device according to provided instructions

– Report any product issues or adverse events immediately

 

 8. Returns & Warranty

Please refer to our separate Return Policy for detailed information about:

– Return eligibility

– Return process

– Warranty coverage

– Refund procedures

 

 9. Privacy & Data Protection

– We protect your personal information

– We collect only necessary data for order processing

– See our Privacy Policy for detailed information

– We comply with applicable data protection laws

 

 10. Prohibited Uses

You may not use our website or products to:

– Violate any laws

– Infringe on others’ rights

– Submit false information

– Resell products without authorization

– Interfere with website operation

 

11. Limitation of Liability

To the extent permitted by law, we:

– Provide products “as is”

– Do not guarantee uninterrupted service

– Are not liable for consequential damages

– Limit liability to the purchase price paid

 

 12. Changes to Terms

– We may update these Terms at any time

– Changes will be posted on our website

– Continued use means acceptance of changes

 

 13. Contact Information

Customer Service:

– Phone: +1-855-884-6999

– Hours: Monday-Friday, 9AM-9PM (EST)

– Email: support@homyoxyz.com

– Payment Issues: payment@pureoxybreath.com

 

 14. Governing Law

– These Terms are governed by U.S. law

– Disputes will be resolved in U.S. courts

– Some states may provide additional rights

 

 15. Severability

If any part of these Terms is found invalid, the remaining parts stay in effect.

 

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service.